Help / Contact Us
If you wish to contact us, you can do so by emailing customersupportza@sonymusic.com or by replying to your order confirmation email and a member of our customer service team will respond as soon as possible.
When emailing please remember to give as much information about your query as possible, such as order numbers, products you're having trouble with and the url of the store you are using.
Kindly note the Customer Support email address is only to be used for order and/or product related queries.
Please do not send demos and/or A&R related communication to the Customer Support email address, instead these can be sent directly to
For any other Support please contact our office at +27 11 274 5000